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本帖最後由 parvej64 於 17:43 編輯
Customer service - this is an area in which the largest part of enterprises intends to attach significant importance to the digitization and transformation of their company. Intelligent technologies - the use of digital transformation is primarily ERP and Business Intelligence tools. The general level of digitalization in Poland is not satisfactory. We are still lagging behind in the DESI ranking (the digital economy and society index of EU countries). What is the main cause? Enterprises in Poland are not undergoing digital transformation, and more specifically, they do not have sufficient integration of digital technologies.
Carrying out digital transformation will not be as easy if you do not include such elements of digital transformation as appropriate staff and specialists as well as digitalization expenses. According to data provided by KPMG, only % of respondents planned to increase spending photo retouching on the digital transformation of the enterprise and only % declared increasing employment for the transformation. On the way to digital transformation, we will encounter the status quo approach in Polish enterprises - maintaining expenses and employment. When it comes to digital transformation, we should talk about the rule rather than the exception.
Companies try to wait out difficult periods rather than accept progress and development. This is not the right approach, primarily due to the many possibilities that the implementation of digital technology offers. We live in a digital world where will only continue to progress. Why is digital transformation so important? The KPMG report data presented above speaks for itself. Digitization is a factor of success and more. In terms of data security, cybersecurity and risk are also important aspects of transformation. Digital technologies make it possible to reduce many traditional risks that accompany manual processes by making greater use of physical infrastructure.
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